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Shipping Policy

 

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There will be a workshop break from 25 September to 7 October, with normal processing resuming on 8 October.

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Half wigs are unaffected and will process as normal

 

For reference, our usual processing schedule applies to orders placed by the following dates:

  • Indian Curly: 21 September

  • Ocean Coils: 23 September

  • Burmese Curly: 25 September

  • Crown Kinks: 25 September

 

Orders placed after the relevant date will begin processing from 8 October, in line with our usual processing times.

 

Please note that tracking details may become available at any point within the full delivery window outlined in our shipping policy, so don’t be alarmed if they do not appear immediately after purchase.

At The Mink & Mane Co. every order is made to order, ensuring your bundles are prepared fresh, especially for you.

 

We take care with every step so your hair arrives in perfect condition.

 

Our processing time for our Burmese Curly and Crown Kinks textures is 3 working days. During this period, tracking details are not yet available.

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Our processing time for our Ocean Coils texture is 5 working days. During this period, tracking details are not yet available.

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Our processing time for our Indian Curly texture is 7-10 working days. During this period tracking details are not yet available.

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FOR HALF WIG ORDERS ONLY: All half wigs are made to order and require a production period of 4 weeks. The delivery timeframes outlined below refer to the shipping period after your wig has been completed and prepared for dispatch.

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Your Royal Mail Tracked & Signed tracking number will be sent as soon as your order is ready to dispatch.

 

Please note that tracking may become available at any point within the delivery timeframe, depending on when your order is prepared for shipment.

 

You’ll receive your tracking automatically the moment your order is ready to go

 

​We ship all orders using tracked Royal Mail delivery to ensure your bundles arrive safely and on time. 

 

Every order is carefully prepared and undergoes a quality check before dispatch.

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If you need support with your order, we ask that you contact us once the 3-business day processing time and full delivery timeframe have elapsed, so we can provide accurate information.
 

Please note that we do not offer expedited processing or shipping, as all orders are made to order with care.

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Working/Business days exclude weekends and UK bank holidays.

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UK Shipping

Please allow the corresponding processing time stated on the product page, followed by 7-10 working days for delivery.

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Europe Shipping

Please allow the corresponding processing time stated on the product page, followed by 10–14 working days for delivery.

 

North America Shipping (USA & Canada)

Please allow the corresponding processing time stated on the product page, followed by 14–21 working days for delivery.

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UAE SHIPPING

Please allow the corresponding processing time stated on the product page, followed by 14–21 working days for delivery.

 

Rest of World Shipping

Please allow the corresponding processing time stated on the product page, followed by 14–21 working days for delivery.

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Additional Information

  • Timeframes above are estimates and may vary depending on customs or seasonal demand.

  • You’ll receive tracking details via email once your order has been dispatched so you can monitor your delivery.

  • If you have any questions about your shipment, please contact us at support@shopminkandmane.co

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