Shipping Policy

SHIPPING NOTICE:

Due to a scheduled workshop break, our production timelines will be temporarily adjusted.

Ocean Coils
Orders placed after 5th May for lengths 22” and longer will begin processing from 27th May.
Orders placed after 15th May for lengths 20” and shorter will begin processing from 27th May.

Burmese Curly
Orders placed after 5th May for lengths 28” & 30” will begin processing from 27th May.

Orders placed after 15th May for lengths 26” and shorter will begin processing from 27th May.

Crown Kinks

Orders placed after 15th May will begin processing from 27th May.

Half Wigs

Half wigs remain available to order as normal and are not affected by the workshop break.

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Delivery timelines apply after processing time.

At The Mink & Mane Co. every order is made to order, ensuring your bundles are prepared fresh, especially for you.

We take care with every step so your hair arrives in perfect condition.

Our processing time for our Burmese Curly and Crown Kinks textures is 3 working days. During this period, tracking details are not yet available.

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Our processing time for our Ocean Coils texture is 5 working days. During this period, tracking details are not yet available.

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FOR HALF WIG ORDERS ONLY: All half wigs are made to order and require a production period of 4 weeks. The delivery timeframes outlined below refer to the shipping period after your wig has been completed and prepared for dispatch.

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Your Royal Mail Tracked & Signed tracking number will be sent as soon as your order is ready to dispatch.

Please note that tracking may become available at any point within the delivery timeframe, depending on when your order is prepared for shipment.

You’ll receive your tracking automatically the moment your order is ready to go

​We ship all orders using tracked Royal Mail delivery to ensure your bundles arrive safely and on time. 

Every order is carefully prepared and undergoes a quality check before dispatch.

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If you need support with your order, we ask that you contact us once the 3-business day processing time and full delivery timeframe have elapsed, so we can provide accurate information.
 

Please note that we do not offer expedited processing or shipping, as all orders are made to order with care.

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Working/Business days exclude weekends and UK bank holidays.

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UK Shipping

Please allow the corresponding processing time stated on the product page, followed by 7-10 working days for delivery.

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Europe Shipping

Please allow the corresponding processing time stated on the product page, followed by 10–14 working days for delivery.

North America Shipping (USA & Canada)

Please allow the corresponding processing time stated on the product page, followed by 14–21 working days for delivery.

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UAE SHIPPING

Please allow the corresponding processing time stated on the product page, followed by 14–21 working days for delivery.

Rest of World Shipping

Please allow the corresponding processing time stated on the product page, followed by 14–21 working days for delivery.

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Additional Information

• Timeframes above are estimates and may vary depending on customs or seasonal demand.

• You’ll receive tracking details via email once your order has been dispatched so you can monitor your delivery.

• If you have any questions about your shipment, please contact us at support@shopminkandmane.co